INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the product you see in the picture. We take great care to ensure that the images on our website accurately represent our products. However, please keep in mind that there may be minor variations in color or appearance due to factors such as lighting and screen settings.

How can I return an item?

Returning an item is easy and hassle-free. If you need to initiate a return, please follow these steps:

  • Contact Us: Reach out to our customer support team, either through our website or the contact information provided below.

  • Provide Details: Explain the reason for the return and provide your order number and contact information.

  • Return Process: Our team will guide you through the return process, including any necessary forms or instructions.

  • Shipping: Once approved, package the item securely and send it back to the address provided by our team.

  • Refund/Exchange: We will process your return promptly, either issuing a refund or arranging an exchange, depending on your preference.

Will you restock items indicated as “out of stock?”

 We understand how frustrating it can be when your desired item is out of stock. We make every effort to restock popular items whenever possible. To stay updated on restocks, sign up for our newsletter or regularly check our website. You can also reach out to our customer support team for specific inquiries about restocking timelines for particular products.

Where can I ship my order?

Currently, we offer shipping within Egypt. We are committed to providing our services to our valued customers in Egypt. If you have any questions about shipping or delivery options within Egypt, please feel free to contact our customer support team for assistance.

For any additional questions or concerns, please don't hesitate to reach out to us. We are here to assist you and ensure that your shopping experience is enjoyable and convenient.

https://laformaliving.com/contact-us/

Thank you for choosing us for your shopping needs!

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294 Bay Meadows Ave.
Bay Shore, NY 11706